FAQ

We take out the middle man and our products come direct from the manufacturers. Thus cutting out most of the high costs! Passing the savings directly to you! But be rest assured they are high quality. Each item that you purchase is tested and looked over to make sure they are of the highest quality!
Once you have purchased an item and we have submitted your order, you can not cancel. This is because we get our items directly from the manufacturers. When we get your order, and it is placed, your item is sent out to you. We can not cancel your order after it has been placed with the manufacturer.
No, we must ship your item to you at the address that is registered with your papal account. This protects us as the seller, and you as the buyer. These are paypal's rules.
99% of all our items come with a 12 Month (1 Year ) Warranty. If the item is defective, please contact us so we can arrange support for you.
Yes some items may come with import duties, because we get our products directly from the manufacturers who are over seas. Please note that you are responsible for finding out in advance about the legality of importing your ordered items in your country - and about the legalities of importing goods into your country per se. We are not responsible for confiscated items by your local authorities or any associated costs incurred. Please read the full print below! Customs clearance is undertaken by the courier in the delivery destination country (and in certain cases, in the en-route country). You must be available for contact by them, in the event of any query or clearance confirmation. You are responsible for knowing the regulations in your delivery country before placing your order. We normally ship via UPS and rarely have any problems with import duties on any of our items.
They are brand tablets from manufacturers over seas. They are made just the same as the brand name tablet pcs you'd find from your big box electronics stores. All tablets are made in China, even your brand name high price electronics. We get ours directly from the manufacturers to save you money. There are no differences from ours and a high priced name brand. Same quality, just more affordable! All brands carried are popular brands overseas too!
We ship all over the world. Just buy and enjoy our service, we ship it to your door. Total Delivery Times is Processing Time + Shipping time, tracking number will be provided . Shipping fees are free. We ship world wide ground. Shipping can take anywhere from 10 - 25 business days. Our items come straight from the manufacturer, most of whom are overseas. We offer Shipping Insurance to protect your package against any lost or damaged shipments. Any missing issues reported, we will help to resolve your problems immediately. IF YOU FAIL TO ASK FOR SHIPPING INSURANCE, WE WILL NOT REPLACE YOUR LOST OR DAMAGED ITEM. IT'S UP TO YOU TO ASK. SHIPPING INSURANCE IS AVAILABLE FOR AN ADDITIONAL SMALL FEE. 4.For Flat Rate Shipping, we ship your package by post office which takes about 7 to 25 business days to most countries in the world. (1). for USA, Canada, Australia customers, it takes about 7 to 14 business days. (2). For United Kingdom, France, Germany, Italy, Spain, and most other Europe Countries, it may take 7 to 20 business days. (3). For customers in South America, it may take 15 to 30 business days. (4). For other countries, it may take 15 to 25 business days. 5. For Standard Rate Shipping, we ship your package by Express Mail Service ( EMS ), which takes 5-10 business days to almost any country in the world. You can track on http://www.ems.com.cn/english-main.jsp. For USA buyer, you can track on http://www.usps.com. Usually the tracking number will be trackable on these sites in 1 to 2 days after we ship the goods. 6. For Expedited Rate Shipping, we ship by DHL or UPS depending on your location. 7. We ship all of our goods from the factory directly.
We do for a extra small fee. It is up to you to ask for this to be added to your item. The fee is small, usually around $5.00 additional. However, other items may cost more due to the value of the item. If you fail to ask for shipping insurance, and your item is lost or stolen, we are not responsible for refunds, or to replace your lost or stole items.
We accept Paypal, Credit Cards (through square, and PayPal), and Bank Certified Cashier's Checks. When sending in payment via Certified Cashier's Checks please make payment to: Melissa Brown N537 Old 26 Rd Fort Atkinson, WI 53538
It is up to you to find out if any of our phones will work with your carrier. We list specifics of our phones so you can call your carrier and ask them if the phone you are looking at buying will work in your country/state and your carrier. We will not refund your purchase if you buy a phone that does not work with your carrier. It's up to you to do so BEFORE purchasing any of our phones.
The only times we will offer a refund is if you order a product that is no longer in stock. This sometimes happens do to popularity of an item. We try to keep our stock up to date as much as possible. If a return is authorized by us for any other reason, please note that you have 30 days after the date of recieving the item to return it. You are responsible for returning the item to our supplier. Some of our suppliers may be overseas, and you are responsible for all shipping charges for doing so. There is also a 30% restocking fee. This is not charged by us, but our suppliers. This will be deducted from your refund. When you purchase an item from us, this constitutes as agreeing to these terms. It is up to you to read our FAQ before purchasing any of our items.
Depending on where the manufacturer is located it can take up to 25 business days to receive your item. Most items however will be received within business days. If you need an item within a certain time frame, we can ship a different method. However, shipping expedited will come at an additional cost. Please contact us prior to purchasing, and we can list an item for you which includes proper shipping charges.
Yes it is. We offer free shipping on all our items! Because shipping is free your item is shipped international ground. Therefore shipping to you can take anywhere from 7-25 business days. If you want it in a quicker time frame please contact us prior to purchasing.